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Building Trust in Diverse Teams

ISBN: 9780855986155
Building Trust in Diverse Teams supports humanitarian practitioners, human-resource departments and regional and head-office emergency professionals as they improve team effectiveness during an emergency and ultimately improve their ability to save lives.
£14.95

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  • Synopsis
    What is trust? Why is it important in emergency-response teams? Humanitarian practitioners identify trust as one of the most important factors in launching timely and effective emergency responses. Building Trust in Diverse Teams can be used throughout the cycle of an emergency response and features a Trust Index to assess and measure trust within diverse teams and ten trust-building tools that can be selected based on the identified team needs. The tools are user-friendly with clear instructions and handouts to make preparation effortless. Additional informal trust-building activities are also included, together with the full text on CD-ROM.The concepts and tools can also be applied to existing organisational strategies on leadership development and diversity. Building Trust in Diverse Teams supports humanitarian practitioners, human-resource departments and regional and head-office emergency professionals as they improve team effectiveness during an emergency and ultimately improve their ability to save lives. Building Trust in Diverse Teams was developed by the Emergency Capacity Building Project (ECB). The ECB is a collaborative effort by CARE International, Catholic Relief Services, the International Rescue Committee, Mercy Corps, Oxfam GB, Save the Children and World Vision International.
  • Table of Contents
    Preface
    How to use this toolkit

    1. Defining trust
    Why trust matters
    The ten criteria for trust

    2. The Trust Index
    How to measure factors that impact on trust in teams
    The Trust Index guidance notes
    The Trust Index tool

    3. How to build trust in teams
    Integrating trust-building into humanitarian action
    Linking the trust tools to the four phases of emergency response

    4. The trust-building tools
    Tool 1: Appreciative inquiry
    Tool 2: Trust cards
    Tool 3: Trust walk
    Tool 4: Communications charter
    Tool 5: Aligning working practices
    Tool 6: Email activity
    Tool 7: Trust tips for team leaders
    Tool 8: Elements of team leader reviews
    Tool 9: Treasure hunting
    Tool 10: Time lines

    5. Informal activities
    Ice-breakers
    Team socials
    Global Diversity Board Game for International Relief and Development Organisations
    Further resources
    Glossary



  • Details
    Sub Title No
    Author No
    Editor No
    Number of Pages 136
    Format Spiral bound
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