CUSTOMER SERVICE

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Co-Operative Success

By Malcolm Harper,A K Roy
ISBN: 9781853395000
The main body of the text consists of case studies showing the range of co-operatives in operation and providing raw material for analysis. The study is directed towards co-operatives which prioritize poverty alleviation over economic success.

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  • Synopsis
    Using a broad definition of co-operatives as organizations with the majority ownership in the hands of its customers, suppliers or employees, this book identifies factors associated with successful group enterprises. It aims to help those who promote co-operative development to be more selective in choosing situations where this type of enterprise has a good chance of working, and offers guidelines and a blueprint for support staff. The book starts by identifying a tentative list of factors which are believed to be associated with co-operative success. It describes how the list was refined through a survey of expert opinion, a questionnaire and analysis of published literature. The main body of the text consists of case studies showing the range of co-operatives in operation and providing raw material for analysis. The study is directed towards co-operatives which prioritize poverty alleviation over economic success. The conclusion draws together the findings of the survey and attempts to identify patterns and commonalities. By combining a formal historical survey with case studies the book gives both a theoretical and experiential view of what is the 'middle' way between state ownership and the private sector. This book is of value to anyone who is involved in the possible establishment of a new group enterprise or advising, assisting or managing an existing one.
  • Table of Contents
    Acknowledgments
    INTRODUCTION
    1. The Purpose of the Study
    Background
    The Need
    The Structure
    2. The Initial Survey of Informed Opinion
    The Issues
    The Survey
    The Results
    Issues with More Unanimity
    Issues with Less Unanimity
    "Hard" versus "Soft"
    Ranking by Importance
    The Hypotheses
    3. Case Study Selection and Preparation
    Introduction
    Co-operatives in Orissa
    What are "Co-operatives" and What is "Success" ?
    The Nomination Process
    Field Investigations
    TME CASE STUDIES
    4. Local Savings Groups
    "Unused" Savings Groups
    Women's Savings and Credit in Venkatraipur
    ' The Adi Jambavara Sangha
    Women's Goat Groups
    5. Bangladesh Grameen Bank - Joint Activities
    Land Mortgage for Jackfruit Cultivation
    Banana Garden Lease
    Irrigated Paddy Cultivation
    The Bhawal Rajabari Branch
    6. Linkage Dependent Co-operatives
    The Bedwa Milk Producers' Co-operative Society
    The Kakarudrapur Weavers, Society
    7. Handicraft Groups
    GouriHandicrafis Society
    Raghurajpur Chitrakarigar Society
    The Kuliana Bell-metal Co-operative Society
    The Orissa Filigree Workers
    8. Weaving Co-operatives
    The Khurda Weavers
    Nuapatna Weavers' Society Number One
    The Baripada Powerloom Weavers
    9. General Activity Societies
    Samakunta Artisans Multi Purpose Society
    The Mayurbhanj Sabai Grass Processing Society
    The Baisinga LAMPS
    10. Women-only Societies
    The Self-help Handicrafts Society
    Cuttack District Mahila Vikas Society
    ANALYSIS AND CONCLUSIONS
    1 1. Analysis and Conclusions
    Content Analysis
    Leadership
    Objectives
    Member Homogeneity
    Political Links ,
    Subsidy and Assistance
    Single or Multi-activity
    Flexibility or Tight Structure
    Autonomy or State Control
    High Investment or Low
    Competition vs. Monopoly
    Regular or Occasional Members' Transictions
    Multiplex. or Standardised Transactions
    High or Low Centrality
    Complex or Simple Operations
    Conclusions
    Bibliography
  • Details
    Sub Title N/A
    Author Malcolm Harper,A K Roy
    Editor No
    Number of Pages 152
    Format Paperback / softback
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