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Privacy Notice

Practical Action Publishing is committed to protecting your security and privacy. Any information you provide is stored securely, and is not accessible to other users of this site. Rest assured that any information you give to Practical Action Publishing will not be distributed to any other company outside of Practical Action Publishing except insofar as it is necessary for us to process your order, submission or information request unless you give us your express consent.

We will only use the information that we collect about you lawfully (in accordance with the UK Data Protection Act, 1998). The Data Protection Act is enforced and administered by the UK Information Commissioner. You can find more at www.informationcommissioner.gov.uk

We collect information about you for three reasons: to process your book or subscription order on www.developmentbookshop.com  and www.developmentbookshelf.com, to process your journal or book submission and to provide you with the best possible service. We will not e-mail you or pass your information to another trader unless you have given us your consent. In order to process your payment we may, however, provide financial information to our distributor and to account processors (including Banks and such organizations). We do not share identifying information with peer reviewers. In addition, you may notify us if you do not wish to receive any further marketing information from us. The type of information we will collect about you includes:

Name, address, phone number, email address, credit/debit card details (when required for payment).

We only retain your credit or debit card information, or other financial information for as long as is required for us to process payments (the duration of the card verification). We do not accept credit card information via email or store them for later use. We do not collect sensitive information about you without your explicit consent.

We may use technology to track the patterns of behaviour of visitors to our site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information. Our website also uses session cookies to maintain your shopping information (after you sign in and add items to your shopping cart), which are stored on your computer as long as you are in the store, or even if you leave the site for less than 20 minutes and return. Once you have left the store, been inactive for 20 minutes or more, or closed your browser, these are removed from your system. Cookie information can be viewed through your individual browser where you may alter settings. Information is not shared between our websites.

We will endeavour to ensure the information we hold is accurate and up to date. You can check the information that we hold about you by emailing us at publishinginfo@practicalaction.org.uk. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold on our customers is held securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first, except for payment processing through the secure channels of our banking partners.

We do not knowingly collect for company use any personal information of children under 12 without the consent of their parent or carer.

If you have any questions or comments about privacy or security, please contact us: publishinginfo@practicalaction.org.uk

Security and Secure Shopping Verification

Practical Action Publishing guarantees that every transaction made at our online store will be safe. This means you are not liable for any unauthorized charges made to your credit cards as a result of shopping at our online store.

We use the industry standard Secure Socket Layer (SSL) encryption to ensure the highest security for credit card and personal details submitted to us over the Internet. This secure server software encrypts all of your personal information including credit or debit card number, name and address. The encryption process takes the characters you enter and converts them into bits of code that are then securely transmitted over the Internet. Our secure-server software encrypts all your personal information so that the information passed between your computer and our website cannot be read in the unlikely event that it is intercepted by someone else.

We are a member of the GeoTrust Quick SSL network. For more information regarding this technology, you can click on the SSL padlock icon found on your browser software to verify our security and find out more.

This statement was updated in June 2013.